Log In to FoxCue or Reset Your Password

Log in to FoxCue with your email and password, or reset a forgotten password with an emailed link that works once and expires after one hour.

To log in to FoxCue, enter your email and password on the Welcome back screen and click Sign in. If you've forgotten your password, click Forgot Password? and FoxCue emails you a link to set a new one.

Sign in

  1. Open FoxCue. You'll see Welcome back.
  2. Enter your Email and Password.
  3. Click Sign in.

Signing in ends any previous session for this account. If you sign in on a new browser, your older session signs out.

Reset a forgotten password

Request a reset link

On the sign-in screen, click Forgot Password?. On Reset your password, enter your email and click Email Me a Reset Link.

You'll see: If that email has an account, a reset link is on its way. Check your inbox. For your privacy, the message is the same whether or not the email has an account.

Open the link

Open the email and click the link. FoxCue opens Set a new password.

Set a new password

Enter a New password (8–72 characters) and click Update Password. You'll see Password updated. You can sign in now.

If you're already signed in, you can also send yourself a reset link from Settings → Account → Email Me a Password Reset Link. See Account settings.

Troubleshooting

  • No reset email arrived. Check spam, and make sure you typed the email you signed up with. The email has the subject Reset your password and comes from the address your FoxCue workspace's email delivery is set up to send from. If email delivery isn't set up, FoxCue can't send reset links.
  • The reset link doesn't work. Each link works once and expires after 1 hour. Request a new one. If you changed your email after requesting the link, request a new one too.
  • I was signed out unexpectedly. Someone signed in to your account from another browser, or your password or email was changed. Changing your password signs out your other sessions.
  • A teammate gave me a temporary password. Sign in with it, then change it in Account settings.

Frequently asked questions

Can I stay signed in on two browsers?

No. Signing in ends any previous session for the same account.

How do I change my password when I know the current one?

Go to Settings → Account → Change Password. Enter your current password, then the new one twice.

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